To: Aaron Rector, City Manager
From: Kalvin Eddleman, Planner I
Subject:
Title
PUBLIC HEARING: Consider an ordinance approving a Specific Use Permit (SUP) for Baylor Scott & White, to operate a medical office in an existing 4,791 square-foot lease space, on approximately 11.96 acres, located on the southeastern intersection of Keller Parkway and Rufe Snow Drive, legally described as Block A, Lot 1R, of the Keller Town Center Addition, zoned Town Center (TC), and addressed 1006 Keller Parkway, Suite 103. Caitlyn McNicholl, Applicant. Regency Centers LP, Owner. (SUP-2604-0009)
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Background:
This request was previously submitted with an earlier application that was denied by City Council on April 7th, 2026. The current proposal is the same as originally presented.
Baylor Scott & White Rehabilitation Services currently operates a physical therapy clinic at 460 Keller Parkway. Due to space limitations at the existing location, the Applicant has proposed relocating the business to an existing 4,791 square-foot lease space at 1006 Keller Parkway to expand services and patient capacity.
In the Town Center zoning district, an SUP is required to operate a medical office.
The following timeline provides a brief history of Certificates of Occupancy issued to previous tenants for the lease space:
• 2000: Cooks Children’s Pediatrics
• 2013: Unleashed by Petco
• 2016: Petco
• 2025: Petco vacated lease space
Site Design:
The Applicant intends to modify the interior of the approximately 4,791 square-foot space to accommodate the medical office. A floorplan is provided in the Applicant packet. No exterior modifications have been proposed.
The parking requirement for a medical office is one space per 200 square-feet of gross floor area, bringing the total parking requirement for this business to 24 spaces. This requirement is met with parking spaces shared among lease spaces on the property.
Business Details:
The clinic will have 4 to 8 employees on-site during operating hours, including licensed physical therapists, physical therapist assistants and front office staff.
Primary services conducted on-site will include:
• Physical therapy examinations and individualized treatment
• Therapeutic exercise and functional training
• Return-to-sport programs and performance-based rehabilitation
• Injury prevention education
• Patient consultations and follow-up visits
Proposed Hours of Operation:
Monday - Thursday: 7:00 a.m. - 7:00 p.m.
Friday: 7:00 AM - 2:00 PM
Potential future expansion may include extended Friday hours and/or limited
Saturday hours based on patient demand and community needs.
Summary:
Section 8.02 (F)(2) of the UDC states that when considering an SUP request, the City Council shall consider the following factors:
1) The use is harmonious and compatible with surrounding existing uses or proposed uses;
2) The activities requested by the applicant are normally associated with the permitted uses in the base district;
3) The nature of the use is reasonable and appropriate in the immediate area;
4) Any negative impact on the surrounding area has been mitigated; and
5) That any additional conditions specified ensure that the intent of the district purposes are being upheld.
Planning and Zoning Commission Recommendation:
At the April 28, 2026, Planning and Zoning Commission meeting, Commissioners voted 5-1 to recommended approval of the SUP request as presented.
Citizen Input:
On April 16, 2026 the City mailed out 12 letters of notification for this Public Hearing to all property owners within three-hundred feet (300’) of the subject site. A public hearing notice sign was posted on the site.
Staff has received no letters of support or opposition in response to this SUP request.
Request:
A Specific Use Permit (SUP) to operate a medical office in the Town Center Zoning District.
City Council Alternatives:
The City Council has the following options when considering Specific Use Permits:
§ Approve as submitted.
§ Approve with modified or additional condition(s).
§ Table the agenda item to a specific date with clarification of intent and purpose.
§ Deny.